Hillsborough
Sheffield
S6 2LL
All Rights reserved
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Orders are usually shipped within 24 hours (M-
but please note that 10ft poles can be subject to delay in transit.
If your order is urgent (and we`re contacted before 12 noon) we can often send
it out “same day” if you specifically request this.
We only require your phone number in case there`s a problem with the order,
it is particularly useful to the delivery driver if he can`t find the address !
It will not be used for marketing purposes, or passed to any third party.
We can`t be doing with any of that nonsense.
Remember : The Internet can fail, critical orders should be phoned through.
Most orders are sent by carrier, though Royal Mail 1st class may be utilised
for smaller items. If your order is for one of the latter the P&P charge can be
reduced for orders phoned through, but not for Online orders.
Deliveries by carrier will require a signature and
are made Monday to Friday, many customers find it more convenient
to have their order delivered to their work address. If this, or anything
else “non-
Redeliveries can sometimes be chargeable, contact us if one is required ! ! !
If delivery is not made within three working days please contact us.
If the package is damaged and you are in any doubt as to the condition of the order,
please refuse delivery and it will be returned to us for reshipment. If you sign for a package,
with any carrier, you are deemed to have received it in good condition !
Our policy of accepting goods back for exchange still stands but the customer is
responsible for any carriage charges, both ways.
Isle of Wight has
A £6 supplement
Deliveries to Northern Scotland, The Scottish Isles and Northern Ireland are, unfortunately, subject to extra carriage charges,
( = Zones C & D) see table.
Orders to these locations must be phoned through, see phone orders.
The same applies to customers requiring timed and/or Saturday deliveries.
Unfortunately we do not ship to Ireland (or
outside of the UK) at the present time.
Welcome to A.T.V`s “Online Shop”. Customers already sure of what they require may
find this more convenient than phoning an order through.
Notice that our “Campaign For Quality” is accompanied by our ‘Campaign For Real Prices’ ! Not only do all our prices include VAT (and it`s easy to find out our P & P charges) but there`s none of that annoying £9.99 b******s, it`s £10 thank you very much.
Click on the appropriate page links for each product category.
All major credit/debit cards accepted (including Access),
you do not have to pay through a PayPal account, see bottom left of checkout page.
If you have a problem ordering online, check your security settings.
Standard Delivery charges (Usually on a next day basis for orders received before 12.00)
For England, Wales and Southern Mainland Scotland ( = zones A and B on the map)
This does not include Northern Scotland, the Scottish Islands or Northern Ireland (see map).
Order value under £50 = £10 (Check if it`s possible to use Royal Mail and save a bit of P & P)
Order value over £50 to under £100 = £5
Order value over £100 = Free